Guzman y Gomez Delivery Sydney — Legal guide
Privacy Policy
This Privacy Policy describes how this website handles personal information. This site is an informational delivery guide for Guzman y Gomez Mexican food in Sydney, Australia, and is operated in connection with the restaurant at Shop 4, 180 George St, Sydney NSW 2000. It covers what is collected through the site, why it is collected, how long it is kept, and how to make a request about your information.
Current version published on this page · Last reviewed 15 October 2026
At a glance
- Site roleInformation guide
- OrdersVia GYG channels
- ContactContact page
Information collected
The guzmanygomez guide at guzmanygomezv.com does not run its own ordering checkout. Most visits are reading only: menus, delivery notes, and catering explanations for Guzman y Gomez in Sydney.
Personal details are only collected when you choose to write to us.
When you submit a contact or catering enquiry through this site, the form collects the details you enter, which may include your name, email address, phone number and the content of your message. Basic technical information such as browser type and pages visited may also be recorded by the hosting environment for security and performance purposes. If you browse the GYG menu pages without writing to us, no enquiry record is created about you.
How information is used
Information submitted through the enquiry form is used to respond to your message and to plan any requested catering or group order. It is not used for unrelated marketing, and it is not sold.
In practice that means a short reply about your question, a follow-up about dates or quantities if you asked about catering, and nothing else. We do not add enquiry addresses to a newsletter, we do not build profiles from reading history, and we do not trade lists.
If you place an order through the GYG app or website, or through a marketplace app, that transaction is governed by the privacy policy of the channel you used, not by this site. Payment, delivery tracking, and order history stay inside that channel.
What happens next
Reply to your message
We answer the question you actually asked, by email or phone.
Plan catering if requested
Dates, pickup or delivery notes, and quantities for the George St kitchen.
Stop there
No unrelated offers. No sale of details. No cross-site matching.
Cookies and tracking
This site may use cookies and similar technologies to keep the site working correctly and to understand how pages are used. That includes remembering basic preferences and seeing which guide pages help visitors most.
A separate Cookie Policy explains the categories in use and how to control them in your browser. You can clear or block cookies at any time; the guide still reads, though some conveniences may reset.
Read the Cookie PolicyRetention
Enquiry information is kept only as long as needed to handle your request and any follow-up, after which it is deleted or anonymised.
Where information is held for record-keeping or legal reasons, it is retained for the period required and no longer. Once the reason ends, the record is removed or stripped of identifiers so it can no longer be tied to you.
ASK ONLY WHAT IS NEEDED · KEEP ONLY WHILE USEFUL
Sharing
Personal information is not shared with third parties for their own marketing. Disclosure only happens for a clear operational or legal reason.
Service providers who support this site
Hosting, security, and form delivery. They handle details only to keep the site running and only under instructions.
Where disclosure is required by law
If an Australian law or valid legal process requires it, the minimum necessary information is provided.
Delivery and marketplace platforms
Order-related information held by a delivery or marketplace platform is subject to that platform's own policy. This guide cannot see or control those records.
Your rights and contact
You can request access to the personal information held about you, ask for corrections, or ask for deletion where applicable. Tell us what you need in plain words and we will locate the enquiry record.
We will respond within a reasonable period after verifying the request. Verification is a short check that you are the person who made the enquiry, so details are not handed to the wrong address.
How to make a request
- Phone+61 2 9247 8842
- In personShop 4, 180 George St, Sydney NSW 2000
- Email[email protected]
- HoursMon-Sun: 10:00-22:00
Requests can be made by phone on +61 2 9247 8842 or in person at Shop 4, 180 George St, Sydney NSW 2000. Mention the email or phone you used in the original message so the record can be found quickly.
Changes to this policy
This policy may be updated to reflect changes in how the site operates or in applicable requirements. The current version is the one published on this page.
If the enquiry form, the catering flow, or the way guzman y gomez delivery notes are presented on this GYG guide changes, this page will be revised to match. There is no separate archive; what you read here is what applies.
A short guide, kept short
This privacy-policy page covers the whole site. For catering questions, use the contact route rather than resending personal details through marketplace chat.